teekbuzz Terms and Conditions

General Terms

teekbuzz ("we", "our", or "platform") is an online betting and casino service provider operating for players in Bangladesh. Access to and use of our site is governed by the terms and conditions stated below.

• These Terms apply to all related services, promotions, bonuses and gaming activities.
• teekbuzz reserves the right to change these Terms at any time without prior notice.
• Continued use of the platform after updated Terms are published will be considered acceptance of the new terms.
• These Terms are written in Bengali and the Bengali version shall be considered the final and authoritative version.

Eligibility and Account Registration

The following conditions must be met in order to create and use an account on our platform.

• Age requirement: You must be 21 years of age or older. Account creation or use by minors is strictly prohibited.
• One account: Each person may operate only one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.
• Accurate information: You must provide complete, truthful and accurate information at the time of registration. Providing false information may result in account closure.
• Identity verification (KYC): Prior to withdrawal or at any time, we may request proof of identity documents (such as a national ID card).
• Account security: It is your responsibility to keep your password and login details confidential. You are solely responsible for all activities carried out from your account.

Bonuses and Promotions

teekbuzz offers various bonuses and promotional offers, which are available under the rules stated below.

• Welcome bonus: New players will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. Example: deposit ৳1,000 and receive ৳2,000 bonus, giving a total of ৳3,000; deposit ৳12,000 and receive the maximum ৳10,000 bonus, giving a total of ৳22,000.
• Wagering requirement: Before withdrawing the welcome bonus, the bonus amount must be wagered 20 times (20x).
• Bonus validity: Each bonus has a specific validity period, which will be communicated at the time the bonus is issued.
• Promotion abuse: Abusing or manipulating the bonus system may result in the bonus being cancelled and the account being closed.
• VIP program: Regular players can enjoy VIP benefits across five tiers — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each tier.

Deposits and Withdrawals

The following rules apply to financial transactions on our platform.

• Deposit methods: Deposits can be made via bKash, Nagad and Rocket.
• Minimum deposit: The minimum deposit by any method is ৳500.
• Minimum withdrawal: The minimum withdrawal amount is ৳1,000.
• Withdrawal time: Withdrawal processing generally takes between 15 minutes and 2 hours.
• Withdrawal conditions: Account verification must be completed before withdrawal, and all applicable wagering requirements must be fulfilled.
• Fraudulent transactions: If suspicious financial activity is detected, we reserve the right to suspend or cancel the transaction.

Betting Rules

The following rules must be followed when conducting betting and gaming activities on our platform.

• Bet acceptance: All bets will only be considered valid after confirmation. We reserve the right to cancel bets accepted in error due to technical faults.
• Sports betting: Official source data will be used to determine results in live and pre-match betting.
• Casino games: The outcome of all casino games is determined by a Random Number Generator (RNG), which is impartial and verifiable.
• Bet cancellation: If an event is cancelled or postponed, the bet amount will be refunded.
• Maximum winnings: A maximum limit may apply to winnings on any single bet, which will vary depending on the type of game.

Prohibited Activities

The following activities are strictly prohibited on the teekbuzz platform. Violating these rules will result in permanent account closure.

• Money laundering: Using the platform for the purpose of legitimising illegal funds.
• Collusion: Colluding with other players to defraud the betting system.
• Software manipulation: Using bots, scripts or any other automated methods.
• Multiple accounts: Creating multiple accounts to take advantage of bonuses.
• Underage use: Allowing anyone under the age of 21 to use an account or placing bets on their behalf.
• False information: Providing false or fabricated information during registration or identity verification.

Account Suspension and Closure

We reserve the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.

• If any clause of these terms and conditions is violated.
• If fraud or suspicious activity is detected.
• On the order of a court, regulatory body or law enforcement authority.
• If the account holder themselves requests closure.
• If the account remains inactive for an extended period (we will notify you by email in advance).

If an account is closed due to a rule violation, any earned bonuses or pending winnings may be forfeited. However, the return of any legitimate original deposit will be considered on a case-by-case basis.

Limitation of Liability

teekbuzz strives to operate its services with the highest level of security and reliability. However, our liability is limited in the following matters.

• Technical issues: We are not liable for losses caused by server downtime, network outages or issues arising from third-party services.
• Unauthorised access: We are not liable for losses resulting from third-party access caused by you leaving your account login details unprotected.
• Betting decisions: We are not liable for financial losses arising from a player's own betting decisions.
• Third parties: We are not directly responsible for issues caused by third-party game providers or payment gateways.

Privacy and Data Protection

We place the highest priority on protecting your personal information. Full details of how your data is collected, stored and used can be found in our Privacy Policy.

• All our data transfers are secured with SSL encryption.
• We do not sell your information to third parties.
• Data may be shared only as necessary to provide services and meet legal obligations.
• You may request correction or deletion of your data at any time.

Responsible Gaming

teekbuzz is committed to promoting responsible gambling. Gambling is a form of entertainment — it should never be considered a source of income. This platform is for those aged 21 and above only.

• Self-limits: You can set daily, weekly or monthly limits on deposits, bets and losses.
• Self-exclusion: You can apply to temporarily or permanently close your own account.
• Break facility: Contact us to pause playing for a set period of time.
• If you notice signs of problem gambling, seek help immediately. Visit our Responsible Gaming page for more information.

Dispute Resolution

If you have a complaint or dispute about any matter, please follow the process below.

• First step: Report the issue directly to our 24/7 live chat support. We will work to resolve it as quickly as possible.
• Contact by email: For complex matters, you can send a written complaint to [email protected].
• Resolution time: We aim to respond as quickly as possible after receiving a complaint.
• Final decision: teekbuzz's decision will be considered final, though we always strive for a fair resolution.

Changes to Terms

teekbuzz reserves the right to change, amend or update these terms and conditions at any time.

• For significant changes, we will endeavour to send advance notice to the registered email address.
• Updated terms will take effect from the date of publication.
• Continued use of the platform after a change will be considered acceptance of the new terms.
• If you do not agree to the new terms, you may request that your account be closed.

The date of the last update will always be displayed at the top of this page. You are advised to review this page regularly.